Privacy Policy
Last Updated: 6/15/2026
Introduction
My 3 Sons Moving & Storage ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request a moving quote
- Contact us via phone, email, or contact form
- Book our moving services
- Subscribe to our newsletter
- Create an account on our website
This information may include:
- Name and contact information (email, phone, address)
- Moving details (origin, destination, move date, inventory)
- Payment information
- Communication preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages visited and time spent on pages
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our moving services
- Process your quotes and service requests
- Communicate with you about your move
- Send you marketing communications (with your consent)
- Improve our website and services
- Analyze usage patterns and trends
- Detect and prevent fraud
- Comply with legal obligations
Third-Party Service Providers
We work with third-party service providers to help us operate our business and provide services to you:
SmartMoving
Our quote forms are powered by SmartMoving, a third-party moving software platform. When you submit a quote request, your information is processed by SmartMoving according to their privacy policy. SmartMoving acts as a data processor on our behalf.
Other third-party services we may use include:
- Google Analytics (website analytics)
- Payment processors (for secure payment processing)
- Email service providers (for communications)
- Cloud storage providers (for data storage)
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
- Data portability: Request transfer of your data
- Object: Object to processing of your personal information
To exercise any of these rights, please contact us using the information below.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
My 3 Sons Moving & Storage
Phone: (859) 317-3006
Email: privacy@my3sonsmoving.com
Address: Lexington, Kentucky
